PRIVACY POLICY | CleanBuddy

Effective Date: 9th October 2024

At CleanBuddy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of information:

- Personal Information: Name, address, email, phone number, and payment details when you book our services.
- Service Information: Details about the cleaning services requested, including preferences and special instructions.
- Usage Information: Information about how you use our website and services, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

- To provide and manage our cleaning services.
- To communicate with you regarding your bookings, confirmations, and customer support.
- To process payments and manage invoices.
- To improve our services and enhance customer experience.

3. Disclosure of Your Information

We do not sell or rent your personal information. We may share your information with:

- Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, software providers).
- Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

- Access, update, or delete your personal information.
- Withdraw consent for us to use your data.
- Opt-out of marketing communications.

To exercise these rights, please contact us using the information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CleanBuddy
Email: info@clean-buddy.co.uk
Phone: 0115 9876543